Out of hours Emergency Duty Team

Not all unexpected major social care problems happen during normal office hours or can wait until the next day.

This service is available outside normal working hours for anyone who is in danger and unable to protect themselves, or for those who cannot remain in the community without immediate intervention.

We have a dedicated telephone line to our Emergency Duty Team, available to provide a city-wide service outside of normal working hours on 0121 675 4806 including:

Weekdays (Monday to Thursday) - before 8.45am and after 5.15pm
Weekends - after 4.15pm on Friday to 8.45am on Monday
Available all Bank Holidays

Each call to the team is dealt with by an experienced and qualified social worker who is able to gain access to residential, day and peripatetic support if necessary.

Call 0121 675 4806 on weekdays (Monday to Thursday) before 8.45am and after 5.15pm, and at weekends after 4.15pm on Friday to 8.45am on Monday.

a worried man on the telephone