What is an assessment?
An assessment is simply a discussion between yourself and a social work professional that will help us understand what help and support you might need coping with life on a day to day basis and living independently in your own home. The assessment will help you to understand what you can and can’t do for yourself and will inform you of what support is available to you in your local community and through other networks and services. Where the Local Authority is aware that your needs fluctuate the assessment will take into account your past history.
Who can get an assessment?
Anyone living or who usually lives in Birmingham is entitled to
an assessment. You can refer yourself, as a carer for you or
for the person you care for, as a citizen on behalf of a family
member or a neighbour.
When does it start?
The assessment process starts from when the Local Authority
begins to collect information about you.
Where will it take place?
Depending on your level of needs, the assessment process will
usually involve a discussion over the phone, or it can be in your
own home or somewhere else. We are happy for you to have a friend,
relative or carer with you. Support
from the Home Care Enablement Service is usually part of your
assessment. For more information about this Service please click
In some circumstances you may need an independent advocate to be
involved in the assessment process. We will arrange this for you if
at any stage we feel that you need this support.
If you are in hospital, we'll come and talk to you before you
are discharged to see about any help you might need in the home
whilst you are recovering.
The assessment is a two way conversation. We will ask you to
tell us about what things you can do for yourself and you can tell
us how you think we can help and support you. We might also ask the
opinion of other professionals who know and work with you, like
your doctor, but we will only do this with your permission. We will
also take account of the needs of your family or carer and assess
them separately if it appears that they may be in need of
What about confidentiality?
We respect your privacy at all times. Any information you give
us will be treated as confidential and will not be shared with
anyone else without your permission - other than in exceptional
circumstances where the law says we must show it to someone
How do I know if I am eligible for services from
We will be able to tell you if you are eligible (that is, if you
qualify) for adult social care services from us, after we have
assessed your social care needs.
The assessment will tell us whether you are eligible for
services and support from us if your needs are assessed as meeting
the national eligibility criteria. After we have assessed you we
will inform you in writing of your eligibility for services.
The eligibility criteria for adults can be found here
The eligibility criteria for carers can be found here
The full explanation of eligibility criteria can be found here
If you are eligible for help from Birmingham City Council, we
will work with you to find out what your social care needs are and
what you can do for yourself to meet your needs. If you cannot meet
your needs yourself, we will help you to get services that will
support you and that will help you to be as independent as
If you are eligible for support - you will be
allocated a Personal Budget that will be used in deciding how your
care needs will be met. For more information about Personal Budgets
please click here
What happens if I am not eligible for funded
After your assessment, if you are not eligible for help, we will
still give you information and advice on other services that are
available to help you to continue to live independently and to
maintain your quality of life.
What happens if I am not happy with the outcome of the
If you are not happy with the outcome of the assessment you can
ask us to look at your situation again with you, and if you are
still not happy you can get in touch with us to make a comment,
suggestion or complaint.
Will I have to pay for my care?
Birmingham City Council's Fairer Charging Policy requires
everyone receiving support to undertake a financial assessment to
determine if they are able to contribute towards the cost of the
service that they receive. The financial assessment will determine
the maximum that you will contribute. For more information on
financial assessments click here.
If you would have 'substantial difficulty' in
engaging in the assessment process, and do not have a friend
/relative who can help you, the Council will arrange an
advocate for you- see our Someone to Speak on my
Wherever you see a link for electronic data or additional
information, you can call us on 0121 303 1234 to request the
information to be provided to you in the format of your choice.
To make a referral to Adult Social Care click here
If you think you need an assessment,
please call us on 0121 303 1234 in the first instance.
There is more information about the changes
in legislation for adult social care in the Care Act 2014 on the
GOV.UK website: click here to
If you think you need an assessment, please call ACAP on 0121 303 1234 in the first instance.